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Service Performance

We're pleased to report a strong 2017 with a 94% average achievement level for the year, against our published service standards. We will continue to provide a monthly update on our service performance during 2018.

2018 Service Performance Summary

November 90%

October 87%

September 90%

August 91%

July 91%

June 88% 

May 87%

April 88%

March 82%

February 86%

January 90%


For more details on our published service standards please refer to our due diligence guide.

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