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Service Performance

We're pleased to report a strong 2017 with a 94% average achievement level for the year, against our published service standards. We will continue to provide a monthly update on our service performance during 2018.

2018 Service Performance Summary


January 90%


2017 Service Performance Summary

December 88%

November 92%

October 93%

September 96%

August 98%

July 98%

June 99%

May 83%

April 97%

March 93%

February 93%

January 100%


For more details on our published service standards please refer to our due diligence guide.

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