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Service Performance

We're pleased to report a strong 2016 with a 94% average achievement level for the year, against our published service standards. We will continue to provide a monthly update on our service performance during 2017.

2017 Service Performance Summary

August 98%

July 98%

June 99%

May 83%

April 97%

March 93%

February 93%

January 100%

 

2016 Service Performance Summary

December 87%

November 94%

October 99%

September 79%

August 95%

July 94%

June 91%

May 88%

April 92%

March 94%

February 96%

January 99%

For more details on our published service standards please refer to our due diligence guide.

 

 

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